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Services
Customer Focused Strategies
With ever greater pressure on budgets we are having to generate income from areas outside of our core business so customer service has a new and sometime different meaning to your staff. I can coach and advise on developing a customer focused culture which fits into the ethos of your College.
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International Development
Having worked for over 10 years in International Development I have a wide range of experience and a sound
understanding of other cultures and why students study overseas meaning I can relate the knowledge to your curriculum offer and make your International offer more effective and relevant.
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Colleges and Universities
I can work within a team or alone to help develop new business opportunities. With a range of clients in the education sector I am experienced at developing solutions which are relevant and appropriate for the institutions aims and priorities.
Inspection and Compliance
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The UKVi and the British Council conduct rigorous inspections to determine the suitability of institutions for their endorsement. This is outside of the scope of Ofsted and both have some unique parameters for inspection and compliance. As a former Authorising Officer for a Tier 4 institution which also held the British Council kite mark, I can support staff in ensuring a successful inspection and that your processes will meet the ongoing compliance requirements of the UKVi which are essential for maintaining your license to sponsor international students; with the added benefit of leaving your mainstream curriculum and quality team free to focus on Ofsted
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